Frequently Asked Questions
When will I receive my order?
I try to have orders out the door and on their way to you as quick as I can. Unless noted otherwise, all prints and frames are made to order. Please allow a production time of 5-7 business for orders that contain non-framed prints. If ordering a framed piece, an additional 10-15 business days may apply. Shipping times vary depending on where you're at. Most orders should arrive within 5-12 business days once shipped. Tracking information will be sent as soon as the shipping label is created. Please allow 1-2 days for tracking information to update.
There's a problem with my order. What should I do?
Quality work and customer service is my priority. If an order arrives damaged or is incorrect in any way, reach out to me using the form below.
Oops! I need to update my shipping address.
If you need to update your shipping address, please get in touch with me as soon as possible. If the order has already shipped and is delivered to the wrong address, or is returned to me by the carrier, a replacement can be sent to the correct location once I've received confirmation of the updated shipping information. An additional shipping cost may apply.
What's your return policy?
Because everything I sell is custom made to order, I'm unable to accept returns. If an item arrives damaged due to shipping, please reach out within 30 days of delivery using the form below. Include your order number and a brief description of the problem and I'll get a replacement out as quick as possible.
Order Support
If there's a problem with your order or you need to check on the status of an order, please complete the form below. I'll get back to you as soon as possoble!